Mark got his start at Schmidt’s Music as an apprentice, hired on to help with summer repair. He has a BA in Theatre from the University of West Florida, where he focused on performance and sound design/engineering. His time as a stage hand and sound engineer gave him a unique set of problem-solving skills that proved useful when learning to repair instruments. After being hired full-time in 2018, Mark quickly demonstrated talents not just for repair, but for organization and leadership. Now, in addition to fixing instruments, he is one of the owners of Schmidt’s Music.

Kathleen moved to Pensacola from the Florida Keys to take care of her aging parents. When she arrived she saw an ad in the news paper for a job as a bookkeeper at Schmidt's Music. Her experience as a bookkeeper, paired with her friendliness, made her a natural fit for the store. She's always fond of saying she moved her on a Saturday, interviewed for the job on Monday, and started work on Tuesday. The rest is history. Now, as an owner, Kathleen is excited to be a part of the next chapter of Schmidt's Music.

Joe began his journey as a performing musician, until he visited Schmidt’s Music when he needed a repair on his trumpet. After seeing the skill and craftsmanship involved in instrument repair, he decided to change course from performer to repair technician. After receiving his certificate in repair from Minnesota State College Southeast, Joe returned to Pensacola and began working at Schmidt’s Music. His knowledge, skill, and dedication naturally led him to become the shop foreman, as well as one of the current owners of the store.